Fast, free Wi-Fi is now available on Delta Air Lines international long-haul flights. By the end of the summer, it is expected that most transatlantic routes, including those from and for Italywill have the service at no additional cost to passengers.
Offered in partnership with T-Mobile, the free Wi-Fi represents a significant step on the airline’s path to providing reliable, high-quality streaming connectivity across its global fleet.
An unprecedented expansion
Delta, which has already led the way in the airline industry with the introduction of in-flight Wi-Fi on its domestic network, now extends the fast and free connection to long-haul international flights equipped with Viasat system.
It is currently available on almost 700 aircraft, which represents over 90% of Delta’s core fleet for domestic flights. By the end of the year, the airline expects that the majority of passengers will have access to this service, thus consolidating its leading position in the industry.
A global commitment to improve the flight experience
“As we continue to introduce fast and free Wi-Fi, and the in-flight experiences it enables, we are able to satisfy passengers traveling domestically and internationally in new and immediate ways,” he says. Ranjan Goswami, senior vice president of Customer Experience Design at Delta. – “The scale at which we introduced free Wi-Fi to travelers is unprecedented in the airline industry, and is a testament to the incredible efforts of Delta teams across the company, who expertly managed a extremely complex implementation process.
To provide the premium service customers expect, Delta has developed free Wi-Fi on Viasat-equipped widebody aircraftbased on the routes covered. As the service becomes available in a geographic area, additional routes will be added gradually. A strategy that reflects the approach adopted for domestic installations in 2022, demonstrating the company’s commitment to maintaining a high standard of service.
An increasingly connected fleet
Last July, free and fast Wi-Fi was introduced on most flights to and from France (Paris and Nice) to and from the United States. So it will be from the end of August available on flights to and from Italy, the United Kingdom, Germany, Netherlands and Spain. In September, the connection will be extended to the rest of European destinations, followed by South America and Hawaii in October, Nigeria, Ghana and Senegal at the end of the year. Trans-Pacific routes and routes to South Africa will follow in 2025.
As Delta continues to transition to a fully connected fleet, there will inevitably be some areas where Wi-Fi service will not be available until they are in place. additional satellites to ensure full coverage. Some planes will still offer a paid Wi-Fi experience via Intelsat until these new satellites are operational and the planes are equipped with the new updated satellite systems.
To find out if the Free Wi-Fi is available on your flightpassengers can visit the dedicated Delta Wi-Fi site for more information, consult pre-flight emails, app notifications or pay attention to announcements made on board by flight attendants.