At Milan Malpensa airport check-in and door checks are done manually, with the paper passenger list in hand and the tick as boarding passes – better for those who have printed them – and identity documents are shown. And it is already a long time for the flight to take, because they are all over the world thousands of flights were delayed or even cancelledwith the consequent inconveniences for travelers, especially now that we are on the eve of the weekend and the summer holidays.
The global IT crash that blocks airports – but also banks and many other digital services – around the world brings airports and airlines to their knees, but also the transport system in general. In Spain for example, the Telepass highway system was also affected.
Thousands of notifications have been received from passengers departing this morning London to Singapore from the United States to Australia and anyone registered on the social profiles of airlines and airports. Messages like “We apologize for the inconvenience, we are working to resolve the issue as soon as possible” are arriving from all official accounts.
Due to the inconvenience in the airports
The cyber attack appears to have been averted. It would be the fault a Microsoft cyber failure which would have caused a crash of all Windows systems. The cause would therefore be a malfunction of the Microsoft platforms that implements “mitigation actions” to reduce the problem.
In airports, the interruption of Google Cloud services resulted in the cancellation of hundreds of flights. According to the US Federal Aviation Authority (FAA), American Airlines has grounded all planes due to communication problems. United Airlines also announced that it had suspended flights while Delta recommends checking the status of your flight on the company’s app. Same situation as hundreds of airlines in the world. At Schwechat Airport a Vienna the down system made it impossible even to check-in, as at Narita International Airport in Tokyo, several carriers, including Qantas, Hk Express and Spring Japan, reported problems.
Ryanair advised its customers to go to the airport three hours early due to network problems.
However, airlines recommend tracking the status of your flight on the appropriate portals.
The situation in Italian airports
Even him Rome airports they communicated that “although their systems were not affected, delays and/or cancellations occurred on departing and arriving flights due to a global problem with IT systems.” Some flights arriving at Orio al Serio airport landed a few hours late. However, the situation is under control:
Sacbo, the company that manages the airport, has used a local management system to overcome the general blockade. Turin Caselle Airport communicated through its social channels that “due to a global malfunction of some computer systems, the acceptance procedures may be delayed”, while the delays in the check-in operation and also in air traffic are in the airports of Bari. and Brindisi.